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Onsite Services

  • Business Centre
  • ATM and 24-hours banking facilities
  • Travel agency
  • News stand
  • Jewelry shops
  • Lobby/Gift shop
  • Doctor on call
  • Laundry 
  • Health Club
  • Beauty Parlour
  • Luggage storage
  • Concierge services
  • VIP service and lounge for all arrivals and departures at the airport – upon request at a charge
  • Limousine and car rental (chauffeur driven only)
  • Non-smoking rooms and suites
  • Wireless Internet access in public areas
  • Wired Internet access in rooms
  • Smoke detectors
  • Safe-deposit facilities
  • Multilingual hotel staff
  • Major credit cards accepted

Local Information

Almaty is coolest from December to February, with an average temperature of -10 C. City’s climate is continental with extremes of heat and cold, especially in the plains and valleys. It is warmest from March to November, with an average temperature of 18-25 C. The wet season is from September to November.

Almaty Airport is located 20 km from the city centre.

Kazakhstan tenge
Notes: 200, 500, 1 000, 2 000, 5 000, 10 000, 20 000.
1USD ≈ 330KZT

Business Hours

9:00am to 6:00pm Monday to Friday
9:00am to 6:00pm Monday to Friday
9:00am to 8:00pm daily

Kazakh, Russian

Buses, trolley-buses, trams, taxis, subway

Hotel rooms

Exclusive offer from our hotel!

Rooms with discounts up to 30%

News and Events
Grand Hall
Dear ladies and gentlemen!
Grand Hall operations, which is being managed by Rahat Palace Hotel, are currently suspended for an indefinite period.
We apologize for any inconvenience this may have caused you.
Should you have any questions, feel free to call us at: +7 (727) 250 2826, Cell +7 701 959 71 74.            
Best regards,
Grand Hall team.
How to reach us
Dear guests,
Due to repair works being performed on Musrepov Street, the entrance to the hotel has been temporarily relocated to Satpaev avenue.
You may find a detailed map on how to reach us below.
Our Hotel in Astana
We are glad to represent our Hotel In Astana
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07/21/2014 13:29:23
Oto (Mr)
Good day.
Kindly inform distance time from your Hotel to Almaty Exhibition 2014 which will be in September of 1.
Thanks in advance and waiting your soonest reply
07/18/2014 13:29:24
jacqueline macdonald
re reservation #10716483
i  arrive on the 20th of july at 1:35 am  so can my room be ready for then if you charge me for the night and that is fine

thanking you in advance
Rahat Palace Concierge response:
jacqueline macdonald, Rahat Palace Hotel reply:

Surely your room will be ready by the time of your arrival.

Looking forward to welcome you at our hotel.
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